Terms & Conditions

1. Acceptance of Terms

By visiting or using LugaiTCG, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, you should discontinue use of the website immediately.

2. Eligibility

To place an order or create an account, you must have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.

• Provide accurate information.
• Maintain current account details.
• Keep login credentials secure.
• Comply with all applicable laws.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• Notify us immediately of unauthorized account access.
• Do not impersonate another individual.
• Do not create fraudulent accounts.
• Keep your contact information up to date.

4. Orders & Payments

All orders are subject to review and acceptance by LugaiTCG.

• Orders may be cancelled due to suspected fraud.
• Payment must be successfully authorized.
• Incorrect pricing errors may be corrected before shipment.
• Order confirmation does not guarantee product availability.

5. Pricing

Prices displayed on our website are subject to change without prior notice.

• Prices may change because of supplier costs.
• Promotions may end without notice.
• Taxes are calculated where required by law.

6. Product Availability

All products displayed on LugaiTCG are subject to availability. While we strive to keep our inventory accurate, we cannot guarantee that every item listed will remain in stock.

• Products may sell out without notice.
• Limited edition collectibles may never be restocked.
• Inventory errors may occasionally occur.
• If an item becomes unavailable after purchase, customers will be contacted promptly.

7. Shipping

Shipping times shown on LugaiTCG are estimates only and are not guaranteed unless specifically stated.

• Processing generally takes 1–3 business days.
• Delivery estimates depend on destination and carrier.
• Customers are responsible for providing accurate shipping information.
• International customers may be responsible for customs duties and import taxes.

Please refer to our Shipping Policy for complete shipping information.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

• Eligible returns must satisfy our inspection requirements.
• Refunds are processed after returned items have been inspected.
• Opened sealed products and gift cards are generally non-refundable.
• Return requests submitted after the return window may be declined.

9. Intellectual Property

All content available on LugaiTCG, including but not limited to text, logos, graphics, product photography, icons, videos, website design, source code, trademarks, and branding, is the property of LugaiTCG or its respective owners and is protected by applicable intellectual property laws.

• No content may be copied without written permission.
• Commercial use of our content is prohibited.
• Unauthorized reproduction may result in legal action.

10. User Conduct

By using our website, you agree not to engage in activities that interfere with the security, operation, or integrity of LugaiTCG.

• Do not attempt unauthorized access.
• Do not upload malicious software.
• Do not interfere with website functionality.
• Do not submit false or misleading information.
• Do not use the website for unlawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, LugaiTCG shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability relating to any order shall not exceed the amount paid for that specific purchase.

12. Indemnification

You agree to indemnify and hold harmless LugaiTCG, its owners, employees, affiliates, and partners from any claims, damages, liabilities, losses, costs, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your misuse of the website.
• Your violation of applicable laws or third-party rights.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable to the jurisdiction in which LugaiTCG operates, without regard to conflict of law principles.

Any disputes arising from these Terms shall first be addressed through good-faith negotiations before proceeding to litigation or other legal remedies where permitted by law.

14. Changes to These Terms

LugaiTCG reserves the right to modify these Terms & Conditions at any time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will become effective immediately upon publication unless otherwise stated.

Your continued use of the website after any updates constitutes acceptance of the revised Terms & Conditions.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Email
support@lugaitcg.com

Business Hours
Monday – Sunday
9:00 AM – 9:00 PM (Eastern Time)

We are committed to responding to customer inquiries promptly and professionally.